SMS Code Not Arriving: Causes and Fixes

A verification code that never arrives is a common problem, and most of the time the cause is simple.

The most common causes

• The country code is wrong: Enter the number in the app in full, including the country code.
• The service rejected the number: Some platforms don't accept certain number ranges.
• Too many attempts: Sending requests back to back can trigger a short waiting period.
• The service chose another method instead of SMS: Some apps send the code by phone call or in-app notification.

What to do

1. Make sure you entered the number correctly.
2. Wait a few minutes, then try "Resend code" once.
3. If the code still doesn't arrive, cancel the number.
4. Get a new number from a different country.

What happens to your payment?

On CodeSMS you are never charged for a number that receives no code: when the time runs out or you cancel, the amount goes back to your balance automatically. Once the code reaches you, the activation counts as completed.

Still having trouble? Check the Frequently Asked Questions page or open a support ticket from your panel.