Remote Service Agreement

This text is a translation for information only; the Turkish text is binding.

1. Parties

SERVICE PROVIDER
Company Name: CodeSMS

Email: destek@codesms.org

Website: https://codesms.org

PURCHASER The individual who has a membership account on
CodeSMS

and purchases the service. The purchaser’s information consists of the details provided during membership registration.

2. Subject Matter

The subject matter of this agreement is the determination of the rights and obligations of the parties, in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the provision of a single-use virtual phone number and SMS verification code transmission service and the determination of the parties’ rights and obligations in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

3. Service, Price, and Payment

The type of service (service, country), price, and validity period are as displayed on the purchase screen. Prices include all taxes. Payment is deducted from the balance the Buyer has previously loaded into their account at the time of purchase. The balance can be loaded via bank transfer/EFT, credit/debit card, cryptocurrency, or other methods offered on the site.

4. Performance of the Service

The number appears in the Buyer’s account as soon as the purchase is confirmed. The SMS verification code sent to the number is delivered to the Buyer on the account page (and via Telegram, if selected) as soon as it is received. The service is considered fulfilled upon delivery of the SMS code to the Buyer.

5. Refund if Code Is Not Received

If an SMS is not received at the number within the specified time, or if the Buyer cancels the number before receiving the SMS, the amount paid is immediately and automatically refunded to the Buyer’s balance. The balance credited to the account cannot be converted to cash and is not refundable.

6. Right of Withdrawal

Pursuant to subparagraph (ğ) of the first paragraph of Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for services performed instantly via electronic means. By confirming the purchase, the Buyer acknowledges that the service is performed immediately and that there is no right of withdrawal once the SMS code has been sent to them. For cancellations made before the code is sent, the fee will be refunded in accordance with Article 5.

7. Obligations of the Parties

The service provider is obligated to keep the purchased number ready to receive SMS messages for the specified period and to transmit the incoming code. The Buyer is responsible for using the service in accordance with the Terms of Use and applicable laws for lawful purposes, as well as for maintaining the confidentiality of the account and API key. The Service Provider shall not be held liable if third-party services do not accept the number.

8. Dispute Resolution

In the event of a dispute, the Consumer Arbitration Boards in the Recipient’s place of residence or where the transaction took place have jurisdiction within the monetary limits set annually by the Ministry of Trade; for cases exceeding these limits, the Consumer Courts have jurisdiction. Complaints may also be submitted through the Consumer Information System (tuketici.ticaret.gov.tr).

9. Effective Date

The Buyer is deemed to have entered into this agreement by confirming, during registration and when purchasing the service, that they have read the Pre-Contract Information Form and this agreement. The time of confirmation and transaction records are stored in the Buyer’s account.